••• Customer Service

There is an old adage that simply states: “when you least expect it, expect it”. That is why our Piedmont service team offers, quality, dependable, emergency service 24 hours a day, 7 days a week, 365 days a year. Our highly trained technicians skillfully service all types of heating and air conditioning equipment (even if we didn’t install it), and our service vehicles are fully stocked.

We stop and take the time to answer our customers questions and to listen to their concerns. We offer tips on energy conservation and ways to increase your homes comfort level and also explain the importance of routine maintenance, to try and eliminate those unwanted, unscheduled repair bills. With our radio dispatch and digital paging systems we are able to consistently provide quick response to our customers needs and provide convenient scheduling.

Our “Customer Assurance Pricing” program ensures all customers of up-front pricing that eliminates surprises on their repair bills, and enjoy peace of mind, knowing that priority service without the worry of unexpected repair costs are just a phone call away.